Frequently asked questions
Do T-shirts run big or small?
All T-shirts run true to size, if you are unsure about your size we suggest ordering one size larger than your normal size.
How long does shipping take?
We use Priority Mail through USPS. (Unless requested otherwise) Shipping can take anywhere from 5-7 business days after your order has been received and processed. We will confirm once your order has been received and send a tracking number once your order has been shipped.
Can I iron the T-shirt?
You can iron the T-shirts as long as you do not iron the printed logo. Ironing the print logo can cause design deformation and can ruin the product.
What is your refund/exchange policy?
Unfortunately, for the intergrity of our company, services, and time constraints all items are NON-REFUNDABLE. Items may be exchanged upon review but is totally up to the discretion of the merchant. (Exchanges are not guaranteed). Please carefully review your order before submitting it.
What does a complete snowskate come with?
All of our snowskates come set up and ready to ride. Ski, Trucks, Top Deck, Track top (grip), a leash and if your lucky enough some stickers in the box.
Whats the difference in truck size?
Picking your truck size depends on what your planning on riding and what size ski your going to get. The "high roller" was designed to give the Black Sheep 169cm ski optimal ride hight, increasing control and speed. These trucks were also designed for those of us who love riding fresh powder, the tallers trucks allow for more lift keeping you afloat.
The Low Pro's,on the other hand, were designed for the smaller ski's and gives 152 and the 138 the same control but with more pop allowing for more of a "street skating" kind of rider ready to hit the park at the resort.
What does "All Mountain Snowskate" mean?
Our snowskates are the first ever All Mountain Snowskate, meaning, within all the possible set up (Three different sized ski's and Two different size trucks) you can go anywhere on the mountain and be in full control. Tree runs thru powder, big airs, or your favorite park course, anywhere you want to go we have a set up for you.